Reference

Terms That Cover Your Account on DB Games

These terms set out what you agree to when you open and use your DB Games account — from how deposits via bKash, Nagad, and Rocket are handled to how disputes are raised.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredContact support for queries
DB Games Terms That Cover Your Account on DB Games
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team handles queries directly. Bring your registered wallet number — bKash, Nagad, or Rocket — when you contact us so we can locate your account quickly.

Team online

Live Chat

Open the chat widget on DB Games to reach our support team. Have your account details ready for faster handling of any terms-related question.

Email Support

Send your query to the support address listed in your account dashboard. Include your registered wallet number and a clear description of your concern.

Account Dashboard

Log in and head to the Help section of your account. You can submit a formal terms query there and track the response without leaving the platform.

HOW WE OPERATE

How DB Games Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, wallet verification, and account history. Here is how we approach the key areas.

Data Retention Account and transaction records are kept for the period required by applicable law. Once that period ends, data is deleted or anonymised. You can request a summary of what we hold.
Wallet Security Your bKash, Nagad, or Rocket details are used only to process your transactions. We do not store full wallet credentials — verification happens at the point of transfer.
Account Access Only you should access your account. If you suspect unauthorised access, contact support immediately via live chat or email so we can freeze the account and investigate.
Requesting Changes To update your registered wallet number or request a data correction, submit a request through the Help section of your account dashboard. We aim to respond within a reasonable timeframe.

Common Questions About These Terms

Straight answers to what people actually ask about their account terms on DB Games.

These terms apply to anyone who opens an account on DB Games. Access depends on your local law and eligible regions — if your jurisdiction restricts this type of platform, these terms do not override that.

No. Your account is personal and non-transferable. Sharing access or opening more than one account is a breach of these terms and may lead to suspension of all related accounts.

Once your deposit is confirmed in your DB Games wallet, it falls under our standard account terms. The payment provider's own rules also apply up to the point the transfer completes.

Withdrawals require a verification step. We check that the wallet details — bKash, Nagad, or Rocket — match the account holder on record before releasing any funds to your wallet.

We post the updated version at DB Games. Continuing to use your account after an update means you accept the revised terms. Check the page periodically if you want to stay current.

Log in, go to the Help section of your account dashboard, and submit a formal request. You can also reach support via live chat on DB Games with your registered wallet number ready.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.