Reference

How DB Games Handles Your Personal Information

Your privacy matters to us, and this policy sets out exactly what data we collect, how we use it, and what rights you have over it.

Account data protectedbKash, Nagad, Rocket transactions coveredYour rights clearly statedContact us to update or delete
DB Games How DB Games Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption and Security All data moving between your device and our servers is encrypted via SSL. Account passwords are hashed and never stored in plain text — your credentials stay yours.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how you browse the lobby. You can manage cookie preferences through your browser settings at any time.
Data Retention We keep your account data while your account is open. After closure, we retain records only as long as required under applicable law. You can request a data summary or deletion through account settings.
Your Rights and Requests You can request access to the data we hold, ask us to correct inaccuracies, or request deletion where local law permits. Submit requests via live chat or email and we will confirm within a few business days.
PRIVACY CONTACT

Reach Us About Your Privacy

Email Support Send your data requests — access, correction, or deletion — to our support address. We aim to respond within a few business days and will confirm receipt.
Live Chat Open the chat widget inside your account dashboard. Our Bangladesh support team handles privacy queries directly, including wallet verification and account data questions.
Account Settings Log in, head to your profile, and use the data management section to update your contact details or download a summary of your account activity.

Common Questions About Your Data

We collect your name, mobile number, email, and payment method details — including which wallet you use, whether bKash, Nagad, or Rocket. Device and session data are also logged to secure your account.

We share only what is necessary. Payment providers like bKash, Nagad, and Rocket receive transaction references to process transfers. Game studios receive session data needed to run live tables or slots — nothing more.

Log in to your account, go to the profile section, and use the data download option. Alternatively, contact our support team via live chat or email and we will process your request within a few business days.

Yes. You can request deletion through account settings or by contacting support. We will remove your data where local law permits, keeping only what we are required to retain under applicable Bangladesh regulations.

Transaction references are passed to your chosen wallet provider over encrypted connections. We store only the reference and amount on our side — your full wallet credentials are never held by us.

Reach our team via the live chat inside your account dashboard or by email. If your concern is not resolved, you may also contact the relevant data protection authority under Bangladesh law for your eligible region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.